Age Verification

Why Is It Necessary?

We ensure our products are only purchased by legally eligible individuals. UK and EU laws prohibit the sale of electronic cigarettes and nicotine-delivery products to anyone under 18. To comply, we require customers to verify their age when setting up an account or as a guest during checkout. For quick and secure age verification, we use the industry-standard 1Account service, safeguarding your personal data and anonymity.

How Age Verification Works

When you order from Vape Globe, you'll need to provide your full legal name, billing address, and date of birth as they appear on official documents like a driver’s license, electoral roll, or a UK credit card. This allows us to verify your age and process your order.

1Account, our verification provider, conducts an ID check, not a credit check, ensuring your credit score remains unaffected.

In cases like a recent address or name change, 1Account might not be able to verify your age. We may then require additional proof like a mobile number, credit card, driver's license, or passport.

Cost of Age Verification

Age verification is a free process for customers. It's our responsibility as an online vape retailer. In most cases, it's an automatic process requiring no action from you.

Protecting Your Personal Data

With 1Account's secure services, your personal data is processed only at your first order and is not stored or logged. Once you create an account and verify your age, you won't need to do it again for future orders.

For detailed information on how we handle personal data, please see our privacy policy.